What’s the difference between the audio book and the MP3 files?

The m4b audio book file is a single file with all the chapters together. Your player, such as iTunes, will keep track of where you are in the book. This is...

Can I use the digital files on multiple devices?

Yes! We don't use digital rights management (DRM) on our digital files, and you're welcome to transfer the files between your computer and devices. When y...

My product has bonus files. Where do I find those?

Whether you ordered a physical product or digital files, your bonus files are available in your Download Dashboard as a separate order. This will be list...

When I try to download, the video starts playing. How do I just download it to my computer?

In most cases, the download will start, but if a new window opens and the video plays instead of downloading, try a RIGHT+CLICK to 'Save as' and tell the s...

Where’s my download?

Your digital files are available in your Download Dashboard. You'll have to log in using the email address you used during checkout to access the files at...

Can I download and keep videos or just watch them here?

You can do both! When you order one of our digital videos, you'll have access to the video's membership page, which will include a video player as well as ...